{"id":2997,"date":"2026-05-02T13:59:06","date_gmt":"2026-05-02T18:59:06","guid":{"rendered":"http:\/\/jillmalouf-001-site1.mtempurl.com\/?page_id=2997"},"modified":"2026-05-19T13:32:44","modified_gmt":"2026-05-19T18:32:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/jillmalouf.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload fusion-custom-z-index\" style=\"--awb-background-position:center top;--awb-background-position-small:center top;--awb-background-repeat:repeat;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-z-index:0;--awb-padding-bottom:30px;--awb-min-height:70vh;--awb-min-height-small:50vh;--awb-background-color:#ffffff;--awb-background-image:linear-gradient(180deg, rgba(255,255,255,0) 72%,rgba(0,0,0,0.55) 100%);;--awb-background-size:82%;--awb-background-size-small:cover;--awb-flex-wrap:wrap;\" data-bg=\"http:\/\/jillmalouf.com\/wp-content\/uploads\/2026\/05\/IMG_0319.jpeg\" data-bg-gradient=\"linear-gradient(180deg, rgba(255,255,255,0) 72%,rgba(0,0,0,0.55) 100%)\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-align-content-flex-end fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:48px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Playfair Display&quot;;font-style:normal;font-weight:500;margin:0;font-size:1em;--fontSize:48;line-height:1.2;\">FAQ<\/h2><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><!-- GOOGLE FONTS -->\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Playfair+Display:wght@500;600;700&family=Lato:wght@300;400;500;600&display=swap\" rel=\"stylesheet\">\n\n<section class=\"jm-faq-section\">\n\n  <div class=\"jm-faq-container\">\n\n    <!-- HEADING -->\n    <div class=\"jm-faq-heading\">\n\n      <span class=\"jm-faq-label\">Frequently Asked Questions<\/span>\n\n      <h2>\n        Questions About Artwork, Shipping & Commissions\n      <\/h2>\n\n    <\/div>\n\n    <!-- FAQ ITEMS -->\n    <div class=\"jm-faq-wrap\">\n\n      <!-- ITEM -->\n      <div class=\"jm-faq-item active\">\n\n        <button class=\"jm-faq-question\">\n          <span>What are your pricing\/shipping policies?<\/span>\n          <div class=\"jm-faq-icon\"><\/div>\n        <\/button>\n\n        <div class=\"jm-faq-answer\">\n\n          <p>\n            My artwork is consistently priced across all galleries, online platforms,\n            and directly through my Dallas studio.\n          <\/p>\n\n          <p>\n            Paintings smaller than 36\" x 36\" can be shipped via UPS or other carrier\n            (typically $75+). Paintings larger than 36\" x 48\" require custom packaging\n            and handling (typically $200+).\n          <\/p>\n\n          <p>\n            I\u2019m happy to provide a personalized shipping quote based on size,\n            weight, and destination \u2014 just reach out through my\n            <a href=\"http:\/\/jillmalouf-001-site1.mtempurl.com\/index.php\/contact\/\">contact form<\/a>.\n          <\/p>\n\n          <p>\n            When you\u2019re ready to purchase, add the piece to your cart and complete checkout.\n            Shipping will appear as $0.00 because each artwork requires unique handling.\n            I\u2019ll follow up shortly after your order is placed with an exact shipping quote,\n            and shipping will be processed as a separate transaction once approved.\n          <\/p>\n\n        <\/div>\n\n      <\/div>\n\n      <!-- ITEM -->\n      <div class=\"jm-faq-item\">\n\n        <button class=\"jm-faq-question\">\n          <span>Do you offer delivery or installation in the Dallas area?<\/span>\n          <div class=\"jm-faq-icon\"><\/div>\n        <\/button>\n\n        <div class=\"jm-faq-answer\">\n\n          <p>\n            If you\u2019re in the Dallas\u2013Fort Worth metroplex,\n            I can arrange for delivery to your home.\n            Delivery fees, if any, vary depending on distance.\n          <\/p>\n\n          <p>\n            I generally don\u2019t personally install artwork in most cases,\n            but I can point you toward trusted installers.\n          <\/p>\n\n        <\/div>\n\n      <\/div>\n\n      <!-- ITEM -->\n      <div class=\"jm-faq-item\">\n\n        <button class=\"jm-faq-question\">\n          <span>Do you do custom commissions?<\/span>\n          <div class=\"jm-faq-icon\"><\/div>\n        <\/button>\n\n        <div class=\"jm-faq-answer\">\n\n          <p>\n            Yes \u2014 and I love to!\n            I create custom abstract paintings consistent with my style and collections.\n          <\/p>\n\n          <p>\n            You can read more about my commission process\n            <a href=\"http:\/\/jillmalouf-001-site1.mtempurl.com\/index.php\/commissions\/\">here<\/a>.\n          <\/p>\n\n          <p>\n            Commission projects begin at $2,000.\n          <\/p>\n\n        <\/div>\n\n      <\/div>\n\n      <!-- ITEM -->\n      <div class=\"jm-faq-item\">\n\n        <button class=\"jm-faq-question\">\n          <span>Are you comfortable working with designers and art consultants?<\/span>\n          <div class=\"jm-faq-icon\"><\/div>\n        <\/button>\n\n        <div class=\"jm-faq-answer\">\n\n          <p>\n            Absolutely. I enjoy the design process and collaborating\n            with interior designers and art consultants throughout Texas and beyond.\n          <\/p>\n\n          <p>\n            You can explore my\n            <a href=\"http:\/\/jillmalouf-001-site1.mtempurl.com\/index.php\/designers\/\">Designer Page here<\/a>,\n            including designer pricing and how to get started.\n          <\/p>\n\n        <\/div>\n\n      <\/div>\n\n      <!-- ITEM -->\n      <div class=\"jm-faq-item\">\n\n        <button class=\"jm-faq-question\">\n          <span>Can you help me with size\/colors? Do you do virtual or on-site visits?<\/span>\n          <div class=\"jm-faq-icon\"><\/div>\n        <\/button>\n\n        <div class=\"jm-faq-answer\">\n\n          <p>\n            I am happy to help you select the right piece for your space.\n          <\/p>\n\n          <p>\n            If you're within 45 minutes of North Dallas,\n            we can schedule a site visit.\n          <\/p>\n\n          <p>\n            I also do virtual mock-ups of my paintings in your actual room,\n            which collectors LOVE.\n          <\/p>\n\n          <p>\n            We can also do a virtual visit via Face Time.\n            <a href=\"http:\/\/jillmalouf-001-site1.mtempurl.com\/index.php\/contact\/\">Click here<\/a> to get started.\n          <\/p>\n\n        <\/div>\n\n      <\/div>\n\n      <!-- ITEM -->\n      <div class=\"jm-faq-item\">\n\n        <button class=\"jm-faq-question\">\n          <span>Can I return a painting if I don't like it?<\/span>\n          <div class=\"jm-faq-icon\"><\/div>\n        <\/button>\n\n        <div class=\"jm-faq-answer\">\n\n          <p>\n            See RETURN Policy.  I want you to feel confident in your choice,\n            but all sales are final, unless the colors are significantly\n            different from what was shown or I've made an error in the description.\n          <\/p>\n\n          <p>\n            If you're hesitant about how a piece will look,\n            feel free to request more photos or video.\n          <\/p>\n\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n<style>\n\n\/* =========================\n   FAQ SECTION\n========================= *\/\n\n.jm-faq-section{\n  padding:110px 0;\n  background:#f7f7f6;\n}\n\n.jm-faq-container{\n  width:92%;\n  max-width:1100px;\n  margin:auto;\n}\n\n\/* HEADING *\/\n\n.jm-faq-heading{\n  text-align:center;\n  margin-bottom:70px;\n}\n\n.jm-faq-label{\n  display:inline-block;\n  font-family:'Lato',sans-serif;\n  text-transform:uppercase;\n  letter-spacing:2px;\n  font-size:11px;\n  color:#2378ba;\n  margin-bottom:18px;\n}\n\n.jm-faq-heading h2{\n  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